My tech skills came in handy for helping my daughter with homework tonight.
She came to me saying she couldn’t save work she had done for Physical Sciences class. I open up Developer Tools in the browser and see that she’s hitting 401s that the UI is not telling her about. She logs in and all is save-able.
It’s poor that it didn’t prompt properly for this. It is also poor that it let her session die while she was still active on a page. (It is built in Unity, from what I gather.)
Then, she cannot get the next step to load. I look again, and now see 500 errors. Server-side issue. We try a few things (a different browser; tethered to her phone, off the home network) just to eliminate possibilities, but in the end a screenshot of the JS console showing the 500 error is sent to the teacher via email.
My daughter really seemed to appreciate the help. 😃